Privacy Policy

Jobsolv Privacy Policy
Effective Date: June 2025
Last Updated: June 21, 2025
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I. Introduction and Scope
Jobsolv LLC ("Jobsolv," "we," "our," or "us") operates jobsolv.com and provides AI-powered job search services, browser extensions, mobile applications, professional services, job boards, and related technologies (collectively, the "Services"). This Privacy Policy describes our data practices including collection, use, retention, sharing, and protection of Personal Information.
Binding Agreement: By using our Services, you agree to this Privacy Policy, which is incorporated into our Terms of Service.
Scope: This policy applies to all users, clients, API users, integration partners, and website visitors who access or interact with any component of the Jobsolv platform, including:
jobsolv.com and all of its subdomains (e.g., app.jobsolv.com, partners.jobsolv.com)
our web application (SaaS platform)
mobile apps
embedded tools, widgets, browser extensions, and APIs
affiliated and niche job board microsites or redirects
Unauthorized Use Limitation: Users who access our Services in violation of our Terms are subject only to minimal privacy protections as required by law.
Automatic Updates: Policy changes are effective upon posting; continued use signifies acceptance.
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II. Personal Information We Collect
Definition: "Personal Information" is any information that identifies or relates to an individual, household, or device.
Explicit Consent: By using our Services, you consent to our collection and processing of all Personal Information described below.
A. Account and Identity Information
Name, email, phone, address
Login credentials
Government ID (if required)
Date of birth
Photos and bios
B. Professional and Resume Data
Career history, resume, cover letters
Job applications, skills, and education
Uploaded work samples, portfolios
Interview feedback and outcomes
LinkedIn profiles, addresses, and references (if included in resumes)
License Grant: By uploading content, you grant Jobsolv a perpetual, worldwide license to use anonymized versions for AI model training, research, analytics, and commercial product development.
C. Communication Data
Emails, chat logs, support tickets
Feedback and surveys
Video call recordings (with consent)
D. Financial Information
Payment data (via third-party processors such as Stripe)
Billing details, refunds, and history
Income, credit, employment data (if provided)
Stripe may collect card information, billing address, and transaction metadata
E. Technical and Usage Data
Device/browser data, IP address
Clickstream, session data, scrolls, hovers
A/B test exposure, errors, form behaviors
F. Location Data
GPS (if allowed), Wi-Fi, IP geolocation
G. Social and Third-Party Integration
LinkedIn or job site connections
Public social profile data
H. Biometric and Wellness Data
Typing rhythm, mouse behavior
Facial recognition (if video)
Wellness info if voluntarily disclosed

III. How We Collect Data
A. Directly From Users
Profile creation, uploads, support
Resume uploads and email addresses used for human-assisted services
Consultations and career coaching
B. Automatically
Cookies, pixels, session replays
Google Analytics, Meta Pixel, Microsoft Clarity, Hotjar, Mixpanel, and other advertising platforms
Google AdSense tracking and third-party ad delivery
C. From Third Parties
Background checks, credit bureaus
Educational and professional verifiers
Ad platforms and marketing services
Lead generation and resume collection via partner job boards
Third-party ad networks and partnership channels

IV. How We Use Data
Provide and improve Services
Job matching and career coaching
Resume optimization and interview prep
AI model training and predictive systems
Human-assisted job application support (including account creation on users’ behalf)
Marketing and advertising
Business intelligence and investor reporting
Lead distribution from niche job boards associated with Jobsolv
Legal compliance and fraud prevention
Personalized content and ads delivered through Google AdSense and partners

V. Sharing and Disclosure
Service Providers: AWS, Google Cloud, Azure, Stripe (for payment processing and PII), PayPal, OpenAI, Meta, LinkedIn
Professional Partners: Resume writers, career coaches, recruiters
Marketing & Analytics Providers: Google Ads, Meta Ads, LinkedIn Ads, Microsoft Clarity, Mixpanel, Hotjar, Google AdSense, and other campaign performance, personalization, and retargeting platforms
Third-Party Job Boards and Leads: Lead data and application information may be shared or redirected through affiliated job boards under the Jobsolv umbrella
Advertising Partners: Third-party ad exchanges and networks for delivering and optimizing ad content
Legal & Regulatory: As required by law or legal process
Mergers or Acquisitions: In event of business transfer
VI. Your Privacy Rights
Access & Portability: Request all your data
Correction: Edit or update incorrect data
Deletion: Request deletion of your account and data (with exceptions)
Consent Management: Opt in/out of specific uses
Marketing Preferences: Customize or withdraw marketing communications
Cookie Preferences: Manage cookie usage via browser settings
AI Opt-Out: Disable AI-driven decisions or request human review

VII. International Compliance
Complies with GDPR, UK GDPR, CCPA/CPRA, VCDPA, CPA, UCPA, PIPEDA, APPI, and others
Supports Standard Contractual Clauses (SCCs) and data localization where required

VIII. Data Security
AES-256 encryption, TLS 1.3, MFA
SOC 2 compliant data centers
Regular audits, penetration tests, access controls
Incident response and breach notifications

IX. AI and Machine Learning
Transparency in AI usage
Clear opt-out and explanation rights
Training data anonymized
Bias detection and fairness audits

X. Children's Privacy
Jobsolv is intended only for users aged 18 and older
No services are offered to or intended for users under 18
If we discover data from users under 18, we will delete it immediately

XI. Employee & Contractor Privacy
Monitoring practices disclosed
Consent for optional tracking
Limited access based on job function

XIII. Contact Information
For privacy-related questions or requests:
Email: privacy@jobsolv.com
Mailing Address: Jobsolv LLC,
6001 W Parmer Lane
Ste 370 #771
Austin, TX 78727

Version: 1.0
Change Log: Last updated June 21, 2025

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