Privacy Policy

1. Introduction

This Privacy Policy applies to all products, software, apps, websites, and services (collectively, "Services") offered by Jobsolv. It governs our practices regarding the collection, use, and sharing of personal information.

2. Personal Information Definition

"Personal Information" refers to any information that can identify you or allows third parties to contact you, such as your name, address, email, phone number, or credit card information.

3. Information Collection

Jobsolv gathers information from users to ensure effective service provision, tailored experiences, and ongoing enhancement of platform capabilities. The categories and methods of data collection include:

Categories of Collected Information:

User-Provided Data: This encompasses all information you actively provide, including but not limited to personal identifiers (like names and contact details), professional and educational histories, and materials submitted for job applications.

Transactional Information: Information related to financial transactions, including payment and billing details, collected during service purchases.

Automated Data Collection: Information that is automatically gathered when you use our services, such as technical details about your device and usage patterns, including IP addresses and browser characteristics.
Specific Data Types Gathered:

Identification and Contact Data: Names, email addresses, phone numbers, and additional details commonly required for job applications and professional profiles.

Resume Information: Data contained within your resume, covering employment history, educational background, skills, and other relevant professional information.

Communications Data: Information exchanged during interactions with our team, whether through digital forms, email, or other communication channels.

Technical Specifications: Data including IP addresses, device types, browser specifics, operating system details, and other relevant technology used to access our platform.

Marketing Preferences: Your choices regarding receipt of marketing communications from us and how you prefer to be contacted.

Behavioral Insights: Collected using various tracking technologies to understand how you navigate and interact with our site, aiming to personalize and improve your experience.

Usage Information: Detailed data on how you engage with our website, products, and services, which helps us to refine and adapt our offerings.
Data Collection Methods:

Direct Engagement: Information you provide through form submissions, direct communication (via email, phone, or mail), and other direct interactions.
Automated Collection: Utilization of cookies, server logs, and other technologies to automatically gather information about your device and how you interact with our site, enriching our database with essential technical and usage data.

4. Use of Information

Jobsolv employs the information collected from users broadly across various functions to ensure comprehensive service delivery, enhancement, and compliance with legal requirements. The scope of use includes, but is not limited to:

Provision of Services: Utilizing user information to facilitate the offering of a wide range of employment-related services. This encompasses, among other things, job matching, resume assistance, and application support to meet diverse user needs.
Customization and Personalization: Applying information to create a customized experience for each user, which may include personalized job recommendations and content tailored to individual preferences and professional backgrounds.

Enhancement and Improvement: Analyzing collected data to continually refine and improve the platform's functionality, usability, and the quality of services provided to users.

Marketing and Communication: Engaging with users about opportunities, services, and promotions that may be of interest, based on the understanding of users' preferences and needs.

Technological Advancement: Leveraging user data for the development and training of advanced machine learning models, including but not limited to those based on the OpenAI API, to enhance platform features and user experience.

Operational Excellence: Using information to ensure efficient operation, management, and continuous enhancement of the services offered, aiming to exceed user expectations.

Legal Compliance and Protection: Processing user information as necessary to adhere to legal obligations, enforce terms of service, and protect the company's legal rights, including the security and privacy of user data.
5. Disclosure of Personal Information

We do not sell your Personal Information. Disclosure may occur:

To service providers for operational functions like payment processing.
For legal compliance, in response to court orders, or during business transfers.
6. Cookies and Tracking Technology

Cookies and tracking technologies are used for analytics, service improvements, and personalized experiences.
Third-party ad networks may also employ similar technologies for targeted advertising.
7. Third-Party Websites

Links to third-party websites are not under our control, and we are not responsible for their privacy practices.

8. Security Measures

We implement reasonable security measures to protect your Personal Information, though absolute security cannot be guaranteed.

9. Changes to Privacy Policy

We may update this policy as needed. Significant changes will be communicated to users.

10. Contact Us

For any inquiries regarding this Privacy Policy, please contact us at support@jobsolv.com.

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